Supporting women and children who have experienced or are experiencing domestic abuse
Women’s Aid in Luton is a voluntary organisation supporting women and children who have experienced or are experiencing domestic abuse.
We offer support and guidance to women and children from all backgrounds and in all circumstances. Some women may just need someone who listens to them, whilst others may need complete support to break away and start again. We offer support through our helpline, in refuge, with outreach, and through one of our drop-in support groups.
Our refuges are vital in allowing women access to peer support groups, education, one to one sessions with trained staff, and access to legal advice. Our childrens’ service is a vital part of Women’s Aid in Luton. The trained and skilled childrens’ support workers are able to work with the children that come into refuge to allow them to come to terms with their experiences.
Women’s Aid in Luton are able to provide all of the above services because of the continued generosity of individuals, local community groups and corporate supporters that help us to continue to operate.
LIVE WEB CHAT
Women’s Aid in Luton does not offer a live web chat service, but you may like to access the live chat service offered by WAFE (Women’s Aid Federation England) 10 am until 4pm Mon – Fri and 10-2 Sat/Sun. Please click here to access the link to this service.
CORONAVIRUS UPDATE (March 2021)
Along with the rest of the country, we are still operating in very challenging and unusual circumstances at the moment. Our Helpline – 01582 391856 (10am – 5pm Monday to Friday) is still running but with limited operators so you may not be able to get through straight away. If this is the case, please be patient and keep trying as we are doing our utmost to respond to all calls.
We are accepting new referrals into our refuge accommodation, subject to space availability, as well as continuing to provide advice and information on the helpline about refuge generally, and to support local women who need to find refuge outside of Luton.
Due to social distancing requirements, our main office has reduced staffing and therefore general office phone lines 01582 876636 (10am – 5pm Monday to Friday) will not always be answered immediately – please leave a clear message and the next available member of staff will return your call as soon as possible.
Thank you for your patience and understanding during this very unusual time; we are doing our very best to continue supporting women, children and young people while still adhering to the Government guidelines around best practices to help control the virus.